Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty / Phillip Van Hooser.
By: Van Hooser, Phillip.
Material type: BookPublisher: Hoboken, N.J. : Wiley, c2005Description: xii, 188 p. ; 23 cm.ISBN: 9780471748076 (cloth); 0471748072 (cloth).Subject(s): Customer services | Customer loyalty | Customer relationsDDC classification: 658.812 Online resources: Table of contents only | Contributor biographical information | Publisher descriptionItem type | Current location | Call number | Status | Date due | Barcode |
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Books | Eastern University Library General Stacks | 658.812 HOW 2005 (Browse shelf) | Not For Loan | 08541 |
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